Return/Exchange/Damages

Returns/Exchange

We are confident in the quality of our high quality prints and your satisfaction is 100% guaranteed. If for any reason you are not satisfied with your purchase, you may return it within 30 days of receiving the artwork for a full refund on the price of the item. Shipping charges are not refunded.

All prints must be returned to ArtofPunjab directly. Please email us at contact@artofpunjab.com prior to mailing a return to avoid additional duty charges.  Prints must be undamaged and in the original packaging.  If 30 days or more have passed since your purchase, we cannot offer you a refund or an exchange.

Upon receipt of the returned item we will process a refund and a credit will automatically be applied to your original method of payment. Any amounts refunded will not include the cost of shipping.

 

Damaged Items

We take extreme care in packaging and distributing your artwork however damages through the delivery process can occur. These are rare situations as we have shipped worldwide with very little issues over several years of business. In the event your artwork arrives damaged we are prepared to replace it at no additional cost to you. If your package is delivered damaged you should promptly contact us by email (contact@artofpunjab.com) with details of the product and the defect.  We will advise you on the steps of how to return the paintings and we will place an investigation with our delivery service provider. 

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